Life as a trainee CSO.

It has been 2 days. Although I'm glad that I started work already, we've have been training training and more training all the way till next tues, and life is nothing easy (yes, ask Cindy). We had to master this really hardd programme which allows us to email, sms, fax, answer calls, access the net - for work purposes only - yesterday. And today, we had a whole day of boring telephone skills - which was freaking, really freaking tough. Its like we can't even 'ermm', 'arh huh', or even say that something is confidential. :(

But it was fun lar, when we sat in to listen to the senior staff answer enquires - all sorts of funny, crazy and kind customers. It can be so nice that Cindy and her senior were laughing all the way while the staff I'm attached to was so fucked up by a crazy customer.

Tomorrow is another boring day studying abt insurance and stuff. And SAT is 2 days away!

Hais,

Thank you for reading. This is Wendy from XXXXXX.
Have a nice day.