Saturday, March 31, 2007

PHS!

Just had some shopping with Lum as Bugis Street. Despite with the intention to spend a lot, I ended up only with a red flora dress and a wooden box bag. I still haven't got myself any heels! Hais.

Anyway, today was the last day of PHS Hotline before it would officially merged with the main hotline. Most of the boys were leaving, - to army or to start poly, while even those who stay on, are going of separate ways. Or at least, I'm going over to admin dept to do email. No more answering calls. Believe it or not, I was actually both glad and sad as I don't have answer calls anymore.

This is the PHS Team, with Pin Xun being the extra, excluding those who have already left the force and the 3 perm staff who stole our rice bowl(kidding!).

And this is Sexy Bunny. Her name IS Bunny, or at least a part of it. She loves me, we all think cos she refuses to approve my leave once and rejected a proposal to let admin borrow me. And her favourite phrase has got to be "Quick, log in... the calls are coming in!" and "Take message ah wendy, take message... calls are coming in.."


Thats her again, trying to do it the 60s BROOM BROOM style.


I guess these are the people I'm gonna miss most, well excluding Cindy of course. I'll miss PX for promoting me to be the co-org of the FAILED Sentosa trip, Ben for letting me trash him in logic9 and Jian Jie for his really funny actions and his Teh Tarik with no tea smell.



And not forgetting to present my work desk... most of the time. In case you are wondering what's on the computer screen, its call a call script. The call scripts works exactly in the same manner as a callerid - provides the caller's name, add, ic no, and other details la. So next time when you call up Macs for supper, don't panic if they pick up and address you straight by your name.





And before I forget, the black stick sticking out of my hair is our headset- its actually more than just a black stick. Its a black stick microphone + hairband(which mess up the hair instead) and an earpiece. The most impt thing is that it costs SGD150, each.


And this thing is call PowerMax. I've to look at it like 8hrs a day. The screenshows the PHS hotline screen and there you can see all the people in the team and what they are doing.

And lastly, my extension is 5385 and yellow phone means I'm not on call and available(aka slacking). After today, my ext will be taken off the screen.. so sad can!


Hm,It has been both a fun and difficult time these 2 months- going through days of fearing to go over to 1122, saving call queues, handling complains, taking over 100 calls a day. I'm sure to miss everyone alot and the times that we've shared now that it has all come to an end.


Well, rest of photos will be uploaded to album soon, pls be patient!


Anyway, if you are still wondering what on earth is PHS, actually it stands for Policy Holder's Statement. Its an annual summary issued by the company to her policy holder to inform them about their policy details in the past year. If all that still doesn't make sense to you, its actually the purple envelope you or your parents who have a policy with THE COMPANY or a CPF Account received.

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Wednesday, March 28, 2007

This is Wendy. How may I help you?

Seriously, seriously, seriously.
























I really hate Motor Ins., esp claims. So, dear people, please spare us and do drive carefully.

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Monday, March 19, 2007

The Future is a Gift.

Very often, we carry baggages from the past and as a result we react accordingly.

These baggages are like a ball and chain holding us, restricting and hindering our path forward. In order to move ahead, we need to acknowledge and let go of our past.

Once this is done, we are freed of the ball and chain and then able to move forward at great speed.

Friday, March 16, 2007

My Unwritten Thoughts

Actually I've been thinking quite a bit these days, its just that nowadays it doesn't seem so easy to express thoughts in words anymore.

Hm.

Does that mean we should since say Goodbye? We shall see about that.

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Thursday, March 08, 2007

just another office girl?

Friday is coming in 30 mins time. Wheeee!!! Wendy loves Fridays cos weekend is coming!

This week was really terribly busy. Everyday we had to take an average of like 100 calls and repeat the same things like at least 20 times each. I'm losing my voice already despite like 2 bottles of honey lemon this week and lotsa herbal tea at home. Yet, I'm wondering how long can we get this busy before I'm put back to the general hotline...... Haissss.

Ok, open houses are coming soon and I still haven't spend some quality time looking through the courses before visiting them. I need to take leave sometime next week to have a good rest and do that! But I guess I'll most prob still be sticking to my long-ago-choices. Those that you know, everybody knows. Haha.

Lalala, Wendy needs to sleep for another long day tomorrow after which she will go shopping to stock up clothes for uni :):):):):)

Goodnight world.

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Saturday, March 03, 2007

Hardwork pays, eventually.

To start it off, that 2 years was a whole damn lot of miserable life.

I'm just glad 2 years in hell paid off, though IT wasn't fantastic, it was good enough.

After this, I need to fufil my promise- to study real hard starting August.
Now, life has only just started. :)

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